• 01.1

    At TOLIX, we understand the importance of security in online transactions. That's why we are committed to offering our customers a secure and reliable payment experience.

  • 02.1

    We accept payments in the following currencies: EUR, GBP, DKK, SEK, NOK, and CHF.

    Our payment methods include:

    • Credit Cards: Carte Bleue, Visa, Mastercard, American Express
    • PayPal
    • Apple Pay
    • Shop Pay

    These payment options ensure a secure and rapid processing of your order.

  • 03.1

    When you finalize your purchase, you will be asked to provide your credit card information, including the card number, expiration date, and security code. For payments via PayPal, Apple Pay, or Shop Pay, you will be redirected to the respective platform to complete the transaction.

  • 04.1

    TOLIX partners with SHOPIFY, a trusted payment processor, for the secure handling of transactions. We never have access to your banking information. SHOPIFY, based in Canada, ensures the security and confidentiality of your data in compliance with standards set by the European Commission. All transactions are protected by SSL (Secure Sockets Layer) encryption technology, ensuring the safety of your personal and banking information.

  • 05.1

    For enhanced security, a 3D Secure code may be required, provided by your bank, to validate your payment.

  • 06.1

    For international deliveries, customers may be required to directly pay customs duties, VAT, or other taxes incurred in importing the products into the delivery country.

  • 07.1

    In the event of a refund, the amount will be credited back to the card used for the original payment. If your card has deferred billing, your credit will also be deferred.

  • 08.1

    For any questions regarding payment, please do not hesitate to contact us at customer@tolix.com, or by phone at +33 (0)3 85 86 96 84, Monday to Friday from 9 am to 5 pm.

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